A lobby attendant is on duty 24 hours a day and can be reached at 202.347.6017. The lobby attendant will allow access into the building for people who have business in the building. However, entry into tenant suites must be arranged directly by the tenant. Representatives of building management and our security forces are not authorized to admit employees, guests, or workmen into tenant spaces.
Authorized building occupants must have an active building photo access card to gain access through the electronic turnstiles in the main lobby. The cards are electronically programmed for one specific individual only. The access cards will be distributed initially at no charge. A lost or stolen card will result in a $10.00 charge for replacement.
In order to gain access into the building from the shuttle elevators (located behind the security desk in the lobby), authorized building occupants should approach the electronic turnstiles on either end of the lobby and place their access card on the reader of the turnstile. Authorized access will display green arrows on the turnstile and the person may proceed immediately through the turnstile.
To gain after-hours access into the building from the North Capitol Street Plaza, proceed into the lobby through any of the three revolving doors and proceed to the turnstiles.
Please note presenting solely a valid form of ID is no longer sufficient to enter the building after-hours. Instead, access for tenants who forget their key cards will have to be authorized by a predetermined tenant contact (Click here to view a tenant contact form (opens in new window)).
As an added security measure, individuals who are not current employees in the building are required to register with the lobby guards by presenting a photo-ID and receive a (paper) bar-coded Temporary Visitor Pass to gain access through the turnstiles. Unless otherwise programmed, this pass will be valid through 11:59 p.m. of the date of issue.
With regard to meetings and conferences that are held after hours or on weekends, we are asking that you provide us with a list of guests at least 48 hours prior to the meeting. In addition, we recommend that someone from your organization be present at the security station with a list of attendees for larger meetings. Should your office be holding an event or reception that will host a group of visitors (such as 20, 50, 100, or 200 invitees), after submitting prior written notification to the Management Office, we would encourage your office to designate an emissary or ‘ambassador’ to the lobby to meet and greet these folks as they enter the building. After the guests’ sign-in on the log (we still need to keep track of who enters the building), rather than being issued a Temporary Visitor Pass, the emissary should escort the guest(s) to the turnstiles and use their own cardkey to open the turnstile for each guest to gain access.
Any time a card does not register as being valid, security will call the emergency contact person listed for your organization. Therefore, it is imperative that the emergency contact list stay current at all times. If we are unable to reach an emergency contact person, the employee will be denied access to the building until “normal business hours”. Please remember to retrieve cards from employees who leave your employ. There is a charge for issuing additional cards. Click here for a Contact List Form (opens in new window) for use when changes are necessary. Other than activation for the Fitness Center, no change will be made on the status of any card number without written authorization from the tenant contact. No exceptions or deviations to the established rules will be considered.
E Street Door Usage
The E Street doors, which are located on the G level, are to be used as emergency egress only. For building security reasons, the intent of these doors has always been as an emergency exit and neither for delivery nor loading. All deliveries are to be scheduled through the loading dock.
Should a tenant request delivery/loading through the E Street doors, please note the following rules:
- Delivery/Loading scheduling of the E Street doors are limited to the hours of 7:00a.m. through 7:00 p.m., Monday through Friday, except holidays.
- Usage will be allowed by providing written notice to the Management Office 24 hours in advance.
- The tenant will be charged $25.00 per hour (4 hours minimum charge, per use) for a patrol person to be present during the times the doors are used.
- Pallet jacks are NOT allowed in the building.
- The tenant will be charged for any damage caused to the building.
- Under no other circumstance will the E Street doors be used.